Privacy Policy
At Welldynamic Diagnostics, we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal and health-related information.
1. Data We Collect
We may collect and process the following types of information:
- Name, contact number, address, and email
- Age, gender, and other demographic details
- Health information including test details, prescriptions, and reports
- Communication data (via forms, WhatsApp, calls)
2. Lawful Purpose of Data Collection
Your data is collected for lawful medical and operational purposes including:
- Booking pathology tests
- Home sample collections
- Generating reports
- Informing you of test results and updates
- Complying with medical regulations and government health norms
3. Consent
By using our website or submitting information, you consent to the collection and use of your data as described. We seek explicit consent wherever sensitive personal data is involved, including health information.
4. Data Protection Measures
We implement reasonable security practices, including encryption and restricted access, to protect your sensitive personal data from unauthorized access, misuse, or disclosure. Our systems comply with Section 43A of the IT Act and related rules.
5. Data Sharing
We do not sell or trade your data. We may share it with:
- Authorized diagnostic professionals and labs
- Government/health authorities if legally required
6. Cookies and Analytics
Our website may use cookies and third-party tools (like Google Analytics) to enhance your user experience. These tools may collect anonymized data and usage behavior but do not collect sensitive medical data.
7. Data Retention
We retain your data only for as long as necessary for medical or legal reasons, or as required under applicable Indian laws.
8. Your Rights
As per Indian law, you have the right to:
- Access your data
- Correct inaccurate data
- Withdraw consent (where applicable)
- Request deletion of your personal data (subject to legal retention requirements)
For any such requests, please contact:
📧 welldynamicdiagnostic@gmail.com
9. Policy Updates
This policy may be updated from time to time to remain compliant with Indian regulations. We encourage you to review it periodically.
Last Updated: April 12, 2025